Frequently Asked Questions
How does the Club work?
We work with amazing distillers around the world to bring our Members incredible exclusives that you otherwise couldn't get your hands on.
Membership to The Whisky Club is totally free - there's no sign-up fee, no monthly Membership fee, no minimum spend, no exit fee and no lock-in contracts. You're free to leave at any time you need and can opt out as often as you like. All you pay for is the Whisky you buy.
Each month we offer an exceptional Whisky of the Month to our Members. We'll send you an email on the first Friday of the Month and you can opt out, grab an extra bottle or buy one of our add ins instead.
On top of our Whisky exclusives, we also provide tonnes of extra Member perks which you can check out here.
What is Whisky Weekend?
Once a month we release our incredible Whisky of the Month exclusive to our Members.
We send our Whisky of the Month email on the first Friday of every month and you can Double-Up or Opt-Out over the three days between the first Friday of each month and midnight that Sunday by logging into your account and following the easy steps.
Check out our previous Whisky of the Month offerings here.
When is Whisky Weekend?
Our Whisky Weekend starts on the first Friday of every Month. From midnight Thursday to 11:59pm Sunday (AEST) you can opt out, add in or double up your order.
Any changes you make will be reflected in your Delivery Box and your order will be processed in the early hours of the following Monday.
One Bottle vs Two Bottle?
Members have the option of joining as a One Bottle or Two Bottle Subscription. If you select One Bottle than your standing order is one bottle of our Whisky of the Month each month. Two Bottle means you're down for Two bottles of the Whisky of the Month. You also have the option to Opt Out, Double Up or Add In each month.
What is the Delivery Box?
Your Delivery Box is on the home page of your account, anything added into your Delivery Box will be processed overnight and sent the following business day unless it's during Whisky Weekend. Anything added into your Delivery Box during Whisky Weekend will be processed the following Monday.
What is an Add-In?
Our Add-ins are an additional offering during our Whisky Weekend on top of our Whisky of the Month. These are always Club exclusives and highly sought after. Check out some of our previous Add-Ins here.
If you want to grab one of our Add-Ins you’ll need to add it to your order during Whisky Weekend. For more information on how to score one of our Add-Ins check out this link.
What is a Double Up?
The Double up button is located in your account within Whisky Weekend. It doubles your standing order for that particular month. For more information on how Double Ups work check out this link.
What is Opting Out?
Opting Out means you want to skip this month's offerings. If you want to skip your order, all you have to do is select the opt out button during Whisky Weekend. You can learn more here.
How does the referral program work?
We love it when you share the Club with your friends! You can read about our referral program here, and get a referral code to share with your friends from the 'Referrals' tab within your Whisky Club account.
What is a Clubhouse?
We’ve brought together some of the best whisky bars in Australia as a national network of Whisky Clubhouses, where you can enjoy a dram or two and great Member discounts on whisky.
At your whisky home away from home you can enjoy 20% off your drams, 10% off your bottle purchases and a guarantee of a great night out even if you’re out of town. Learn more here.
Where is the Club located?
The Whisky Club is a family business based in Hobart, bang in the middle of the Tassie whisky heartland. Learn more about how we got started here.