How to whitelist emails
Whitelisting an email address ensures that your email provider knows to show you all emails from that particular email address in your main folder instead of filtering them to your junk or spam folders.
By whitelisting The Whisky Club email addresses, you will never miss our monthly email notifying you of our Whisky of the Month and reminding you to make any changes to your order over the weekend.
We’ve included some instructions below for whitelisting emails through Gmail, Yahoo, Apple mail and Outlook on both your computer and phone. If you need some help with other email accounts send us a message and we’ll get you sorted.
Our general email address is drams@thewhiskyclub.com.au and the Whisky of the Month email is sent from drams@mail.thewhiskyclub.com.au on the first Friday of each month.
Whitelisting your email via computer:
Gmail
- Log in to your Gmail at gmail.com.
- Click the gear icon in the top-right and select 'Settings'.
- Click the 'Filters and Blocked Addresses' tab.
- Click 'Create a New Filter'.
- In the pop-up window, enter the email drams@thewhiskyclub.com.au
- Click 'Create filter'.
- Check 'Never send it to Spam'.
- Confirm 'Create filter'.
- Repeat the above process for drams@mail.thewhiskyclub.com.au
- Our future emails should now arrive in your main inbox.
Yahoo
- Log into your email
- Navigate to your 'Settings' icon, then click 'More Settings' from the Yahoo Mail menu.
- Select 'Filters' and click 'Add' to enter the email drams@thewhiskyclub.com.au
- Repeat the above process for drams@mail.thewhiskyclub.com.au
- Our future emails should now arrive in your main inbox.
Outlook
- Log into your email
- Click on your 'Settings', then 'View all Outlook settings'.
- Click on 'Junk email', then choose 'Safe senders and domains' or 'Safe mailing lists'.
- Enter drams@thewhiskyclub.com.au and add to the 'Safe senders' list.
- Repeat the above process for drams@mail.thewhiskyclub.com.au
- Our future emails should now arrive in your main inbox.
Apple Mail
- Log into your email
- In your top menu, click 'Mail' and then 'Preferences'.
- Click the 'Rules' tab and then 'Add Rule'.
- Enter drams@thewhiskyclub.com.au in the description field.
- For conditions, set the first dropdown menu item to 'any’. It should say: 'If any of the following conditions are met'.
- In the following dropdown menus, select 'From' in the first field and 'Ends' with in the second field.
- In the text field following 'Ends' with, enter @thewhiskyclub.com.au.
- In the 'Perform the following actions' section, set the three dropdown items to: 'Move Message, to the mailbox: Inbox' (or any target folder you want).
- Click 'OK' to save the rule.
- Click the 'Rules' tab and then 'Add Rule'.
- Enter drams@mail.thewhiskyclub.com.au in the description field.
- For conditions, set the first dropdown menu item to 'any’. It should say: 'If any of the following conditions are met'.
- In the following dropdown menus, select 'From' in the first field and 'Ends' with in the second field.
- In the text field following 'Ends' with, enter @mail.thewhiskyclub.com.au.
- In the 'Perform the following actions' section, set the three dropdown items to: 'Move Message, to the mailbox: Inbox' (or any target folder you want).
- Click 'OK' to save the rule.
- Our future emails should now arrive in your main inbox.
Whitelisting your email via your phone:
Gmail
- Within your Gmail app, search for ‘The Whisky Club’ to find previous emails from us that may be in spam.
- If an email is ending up in your spam folder, open the email and click 'Report not Spam'.
- You can also tap the three dots in the upper right corner and click 'Mark important' to give it priority in your inbox.
- If your email is in the promotional tab you can move it to your main inbox.
- Open the email and tap the three dots in the upper right corner, then tap 'Move to' and select 'Primary'.
- Our future emails should now arrive in your main inbox.
Yahoo
- Open your Yahoo email app and click the hamburger menu (three stacked lines) in the top left.
- Click 'Settings' and scroll down to 'Filters'.
- Select the account you want to add a filter for.
- Click the '+' icon to add a new filter.
- Name it anything you want (such as 'Whitelist').
- Then add drams@thewhiskyclub.com.au
- Click the '✓' icon in the top right to save the filter.
- Repeat the above process for drams@mail.thewhiskyclub.com.au
- Our future emails should now arrive in your main inbox.
Outlook
- Open your outlook email app.
- Click on an email from The Whisky Club
- Click the three dots in the top right of the screen (not the dots inside the email).
- Tap 'Move to Focused Inbox'.
- In the popup box, tap the radius button for 'Move this and all future messages' then tap 'Move to Folder'.
- Our future emails should now arrive in your main inbox.
Apple Mail
- Apple Mail doesn’t have the option to whitelist like some other email providers do. Instead, all you can do is mark something as 'Not Junk' and it will be sent to your inbox.
- Open your Mail app and go to the Mailboxes screen.
- Select the Junk folder.
- Find the email you want to whitelist and swipe left to see options.
- Tap the 'More' button.
- Tap the 'Mark' button.
- Tap the 'Mark as Not Junk' button.
- Our future emails should now arrive in your main inbox.