How do I reset my password?
Resetting your password is easy.
If you're not currently logged into your account, click "LOGIN" , then click the "Forgotten your Password?" link just below the Email Address and Password fields. Enter your email address, and a Password Reset email will be sent to you. If you don't see the email, please be sure to check for it in your junk, spam, updates or promotions folders.
Click the "Set a new password" link in the email. This will open a new browser tab with a screen where you can enter your new password (you'll need to enter it twice just to be sure it's what you want), hit "Set your new password", and you're done!
If you're already logged into your account, and simply want to change your password to something else, go to the Account Details section in your Account and click EDIT MY DETAILS, follow the steps and you're done.
The password should be at least eight characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! " ? $ % ^ & ).
NOTE: on our old website we provided a system generated username. These are no longer in use and Members can simply use their registered email address yo login. Passwords remain the same across both sites.