How do I reset my password?

To access your account, click 'Log In' on the top right of the site.

Enter your email address as your username and your password and select 'Log In'.

If you’re unable to log in, please reset your password by clicking ‘Forgotten your password’.

Within this screen you will need to enter your email again and click 'Reset My Password'.

An email will be sent to you within a couple of minutes containing the reset password link.  If you don't see the email, please be sure to check for it in your junk, spam, updates or promotions folders.

Click the 'Set a new password' link in the email. This will open a new browser tab with a screen where you can enter your new password (you'll need to enter it twice just to be sure it's what you want), hit 'Set your new password', and you're done!

If you're already logged into your account, and simply want to change your password to something else, go to the Account Details section in your Account and click 'Edit my Details' follow the steps and you're done.

Your password should be at least eight characters long, using upper and lower case letters, at least one number, and a symbol like ! " ? $ % ^ & . For example: LagaLover!1 or theClub^99

Please note the username created by our old site it no longer valid, your username is your email address.  

If none of the above has worked, please send us a message and we’ll get you sorted.